Privacy Policy

At Atlas Spas & Swim Spas (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our websites, sign up for marketing communications, or make a purchase from us.

1. Information We Collect

We collect the following types of information when you visit our website, request information, or make a purchase:

  • Personal Information: Name, email address, phone number, billing/shipping address, payment details.

  • Marketing Preferences: Opt-ins for SMS marketing, email promotions, and other communications.

  • Website Usage Data: IP address, browser type, and browsing behavior via cookies or analytics tools.

2. How We Use Your Information

We use your information for purposes including:

  • Fulfilling purchases and delivering products.

  • Responding to customer service requests.

  • Sending SMS and email promotions (only when you opt in).

  • Improving our website, products, and services.

3. SMS Marketing & Consent (SB 140 & TCPA Compliance)

By providing your mobile number and opting into SMS marketing, you consent to receive promotional text messages from Atlas Spas & Swim Spas.

Key points regarding SMS marketing:

  • Consent Required: We only send marketing texts to individuals who have explicitly opted in.

  • Message Frequency: You may receive up to 8 promotional messages per month.

  • Charges: Standard message and data rates may apply.

  • Opt-Out Instructions: Reply STOP at any time to unsubscribe. Reply HELP for assistance.

  • Privacy & Security: Your phone number will never be sold, rented, or shared without your consent.

4. Data Sharing

We may share your information only with trusted third parties that help us operate our business, such as:

  • Payment processors

  • SMS marketing platforms

  • Shipping providers

  • Marketing service providers

These partners are prohibited from using your information for any purpose other than to provide services to us.

5. Your Rights

You have the right to:

  • Request access to your data.

  • Correct or update your personal information.

  • Withdraw consent for marketing communications.

  • Request deletion of your data where applicable.

To exercise these rights, contact us using the information below.

6. Data Security

We use secure servers, encryption, and industry-standard safeguards to protect your personal information from unauthorized access or disclosure.

7. Compliance with Texas SB 140

To comply with Texas Senate Bill 140, we:

  • Obtain express written consent before sending SMS marketing.

  • Restrict marketing messages to approved hours:

    • Mon–Sat: 9:00 AM to 9:00 PM CST

    • Sun: 12:00 PM to 9:00 PM CST

  • Maintain internal do-not-text lists and immediately honor unsubscribe requests.

8. Contact Us

If you have questions about this Privacy Policy or your data, you can contact us at:

Atlas Spas & Swim Spas
5511 Hwy 31 W, Tyler, TX 75709
(469) 661-3231
help@atlasspas.com